At our ear check service we use a handheld otoscope to look inside the ear canal and at the eardrum to identify signs of infection, inflammation or wax build-up. The pharmacist or clinician will ask about symptoms such as pain, discharge, hearing change, or fever, then explain findings and suggest appropriate actions — from self-care advice and ear drops to onward referral for GP or urgent care if needed. We prioritise clear explanations so you understand treatment options and expected recovery timelines.

Common signs of ear infection include ear pain, reduced hearing, fluid or pus draining from the ear, fever, and irritability in children. Not every ear problem is an infection — wax or eczema can cause similar symptoms — which is why visual inspection is important. We explain expected timelines and home care measures such as using appropriate analgesics, keeping the ear dry, and avoiding inserting objects into the ear canal. When symptoms persist beyond a few days or worsen, arrange a follow-up so we can reassess and consider further treatment.